Asking your customers to review your business online provides valuable social proof to those considering working with you. But there is one big mistake most small businesses make when they ask their customers for a review. Learn how to ask for the review, and watch your sales grow.
Creating a 5-star customer experience is just the beginning of how smart businesses today grow their traffic and sales. Learn how to leverage ratings, reviews and testimonials online because consumers still turn to social proof before they decide who they want to transact with.
Facebook is becoming a primary communication channel with customers, prospects, and the marketplace as a whole. Interestingly most companies focus on the number of fans or likes that page has, however this number provides a false sense of accomplishment. As you grow a fan page it is key to pay close attention to your engagement (number of people talking about this).